Skip to content
The Running Mann

The Running Mann

Humorous Anecdotes, Observations & Accounts of Marathon Running & Agile Adventures.

  • Home
  • All Running
  • Marathons
  • Ultras
  • Comrades
  • Agile
  • Other Stuff
  • About
  • Contact

Tag: Banking

Posted on 22nd November 201822nd November 2018

Changing Paradigms: New Bank Account – Open in 120 seconds

Share:

To illustrate changing paradigms and customer expectations in the digital age I often ask classes I am training, “If you opened an account with a bank for the first time, how long should it take?”

The acceptable time period for a new customer to have a fully transactional account varies widely. Most say a few hours, some are happy with a day. Occasionally someone says 15 minutes.

I normally follow up the question with, “Has anyone opened a new account recently and how long did it take?”.

The responses to this question are normally horror stories regaling the gory details of terrible client experiences (regardless of bank). Occasionally someone has had a reasonable experience that lasted a few hours. I’ve never had anyone who was ‘delighted’ with the experience of opening a new account. Continue reading “Changing Paradigms: New Bank Account – Open in 120 seconds”

Share:

Filter by category

Search

Subscribe to Running Mann

Enter your email to get all the new posts

Recent Posts

  • The Running Mann’s Guide to March Marathons & Ultras
  • Mielie Marathon (The Amaizeing Race)
  • Prison to Prison Marathon (The Breede Valley Jailbreak)
  • The Running Mann’s Guide to February Marathons
  • Josiah Gumede Marathon (Escaping Black Friday in the Drakensberg)

Archives

  • February 2019 (3)
  • January 2019 (3)
  • December 2018 (3)
  • November 2018 (3)
  • October 2018 (2)
  • September 2018 (5)
  • August 2018 (3)
  • July 2018 (2)
  • June 2018 (5)
  • May 2018 (4)
  • April 2018 (2)
  • March 2018 (4)
  • February 2018 (4)
  • January 2018 (4)
  • December 2017 (3)
  • November 2017 (2)
  • October 2017 (4)
  • September 2017 (5)
  • August 2017 (1)

About This Blog

I am Stuart Mann
  • Professional Lean-Agile Coach and Unprofessional Athlete (and like writing about both).
  • Compulsive marathon runner (over 190 marathons and ultras completed).
  • Experienced joker and mischief maker.
  • Father (2 gorgeous girls), husband (1 gorgeous wife) and Trainee Feminist.

Current Running Goal: Complete every marathon and ultra in South Africa

Previous Goal (Completed April 2018): #100UniqueMarathons

Mission:
  1. Promote great marathons and running tourism to South African runners.
  2. Promote South Africa as the marathon running destination of choice for International runners.
  3. Run as many marathons as I can and share the experience with a humorous report that brings out the “personality” of the race.
  4. Share great running stories.
Pipe Dream (some people call this a vision): Earn enough blog readers and social media followers to:
  1. Have travel costs covered to run marathons and write about the experience (selfish goal).
  2. Use as a platform to help raised awareness for inspirational charities and runners (altruistic goal)

International runners: If you’re planning to visit South Africa and want info on SA marathons, I’m happy to answer your questions. There are great marathon options all year round – I’ve run most of them and would love to help you run a marathon in our beautiful country.

Follow Running Mann on Social Media

Contact Stuart

Email: therunningmann@gmail.com

Recent Comments

  • The Running Mann's Guide to March Marathons & Ultras - The Running Mann on Jackie Gibson Marathon (Where The Hills Have No Name)
  • The Running Mann's Guide to March Marathons & Ultras - The Running Mann on The Running Mann’s Guide to January Marathons
  • The Running Mann's Guide to March Marathons & Ultras - The Running Mann on Marathon Addict? Guilty As Charged! (My 100th Unique Marathon At Bruintjieshoogte)
  • The Running Mann's Guide to March Marathons & Ultras - The Running Mann on Mall Of The North Marathon (The Pick of Polokwane)
  • The Running Mann's Guide to March Marathons & Ultras - The Running Mann on Uniwisp Fast 50 (The Fastest Ultra in Africa)

Follow Running Mann on Social Media

Subscribe to Running Mann

Enter your email to get all the new posts
  • Facebook
  • LinkedIn
  • Email
  • All Running
  • Agile
  • Other Stuff
Proudly powered by WordPress