Here is the slide deck and video presentation from an online talk delivered at the Business Agility Gauteng meetup on 16 July 2020.
Outcome versus Output
My very simple definition of the difference between output and outcome is:
- Output is delivering volume
- Outcome is delivering value
Theoretically, they could be the same but in practice this is seldom the case.
I can create a lot of ‘stuff’ (i.e. output) but realise very little, or even negative, value for all the time and effort spent producing said ‘stuff’. This article provides two practical examples of what normally happens (we focus only the output), why this is a terrible practice and the problems associated with ignoring the outcomes. Continue reading “Outcomes: The Forgotten Test Case”